FitTrack
Support
Need help? Email support@fitstrack.com.
Sign-in and workout sync
Sign in the same way you created your account, whether by email, Apple, or Google. For sync problems, check your connection and reopen the app. If you contact us, include your device, app version, and what happened. Keep your password private.
Delete your account
In the app, open Settings, scroll to Delete Account, and confirm. You can also request deletion by email from your account address. We may ask you to confirm your identity. See our account deletion policy.
Request a copy of your data
Export workouts in the app under Settings, Data & Privacy, Workout Data. For a copy of other account data, email a data request from your account address.
Cancel FitTrack Pro
Apple bills FitTrack Pro separately. Open Manage Subscriptions, select FitTrack Pro, and choose Cancel Subscription. Deleting the app or your FitTrack account does not cancel billing.